Prepub web publishing of serials contents

Prepublishing onto a proprietary website or database the can create a problems for people dealing with serials. The main problem is that professors see the abstract or the advertising for the website and automatically assume that the library or corporation has access to the full content. There is often a time lag between when it is prepublished on that proprietary website and the availability of print or electronic access elsewhere. The serials person is then left trying to hunt down some other means of access or document delivery and can result in an irate patron who needed access when it was first requested.